Warranty Policy

• ● Quality Guarantee: We stand by the quality of our repairs. If you experience any issues related to the repaired component, simply bring your device back within 14 days for a complimentary reevaluation.
• ● Parts Warranty: Parts used in our repairs are covered under 3-months warranty against defects.
• ● Exclusions: Our warranty does not cover damages resulting from accidents, misuse, or unauthorized modifications.
• ● Screen Repairs: 90-day warranty against manufacturing defects (e.g., touch issues, screen flickering).
• ● Battery Replacements: 60-day warranty if battery is not performing as promised.
• ● Warranty Excludes: Physical damage after repair, water damage, unauthorized tampering post-repair.

Customer Satisfaction

• ● Dedicated Support: Our friendly and knowledgeable staff are always available to address any questions or concerns you may have before, during, or after the repair process.
• ● Feedback Welcome: We value your feedback and strive to continuously improve our services. Feel free to share your experience with us.

Cancellation Policy

• ● Before Technician Dispatch: Cancellations are allowed with no penalty.
• ● After Technician Dispatch: ₹100 convenience fee may be charged for last-minute cancellations.
• ● No-Show Policy: If the customer is unavailable at the scheduled time/location, the service will be marked as incomplete and may incur charges.

Refund Policy

• ● Repair Issues: If the same issue reoccurs within the warranty period, we will re-service at no cost.
• ● Non-Repairable Devices: If your device is deemed non-repairable on-site and you've prepaid, a partial or full refund will be issued depending on the scenario.
• ● Spare Parts Refunds: Refunds are not applicable for parts already used or damaged due to customer handling after repair.